Refund Policy

We want you to love our products as much as we do.

All returns and exchanges for online orders will be happily accepted only where the product has not been worn, washed, altered and is still with its original tags attached.

Returns and exchanges must be received within 10 days of receiving your order. Unless an item received is faulty or incorrect, all returns and exchanges will be posted back to us at the customers expense.  

Lunar Store reserves the right to refuse any returns where the product has been used or deemed altered from its original condition.

Please contact us on 03) 9533 7668 to arrange a returns number or email and we will sort you out ASAP.

Please be aware that we do not accept returns or exchanges on sale items or any item sold at a reduced priced unless the product is found to be faulty or incorrect.

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